I want to share my joy in the process of uncovering information. Questions are the core of qualifying. What begins as a mystery unfolds to become the known. When done well, there is a wonderful back and forth that engages the prospect/client and provides me with information. All the while building a relationship and rapport.
Continue reading...Tuesday, July 20, 2010
Facilitation may seem like an odd word to apply to the sales process yet it makes perfect sense. To facilitate a conversation is more than listening or leading the discussion. There is a continuous cycle to facilitating, moving the discussion forward creating a continuous process, while making it smooth and easy for the client or prospect.
Continue reading...Sunday, July 18, 2010
What do they want? Correctness and accuracy. C-behavioral styles want to make sure that they get everything right and aren’t focused on much else.
Continue reading...Sunday, July 18, 2010
Sell by Caring is a forum for sales professionals to share tips and ideas to increase our sales, better serve our clients and help us be more effective. This page is for comments on the Sales Tool Kit as well as tips in addition to those in the Kit.
Continue reading...Tuesday, July 13, 2010
Sales isn’t about talking, it is about listening. Relationship and consultative are used in connection with sales. To build a relationship or be a consultant one must learn about the other person and their business. It takes asking thoughtful questions and listening to the response. So I am starting the communication series with listening, an essential skill for success in our profession.
Continue reading...Tuesday, July 6, 2010
If I had to choose one factor that makes or breaks a relationship it would be communications. Tune in for the first post of each week as we address this essential aspect and work to improve our communications.
Continue reading...
Wednesday, July 28, 2010
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