Tag Archive | "80/20"
Listening and the 80/20 Rule
Brian Tracy (author of over 45 books including the Power of Achievement) had a blog post yesterday on “Listening Builds Self-Esteem”. He points out that it builds the customer’s self esteem. Tracy quotes that “rapt attention is the highest form of flattery”. Get where I am going with this? We hear it often yet [...]
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80/20
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Friday, May 14, 2010
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